[Rant] What we learn from different people.
By Warren McNeil
Look at that, two blog posts in one week! Here comes a little rant.
When we deal with different people everyday, we offten learn alot of new things. I think how we deal with each other is extremely important and we need to pay carfeul attention to each others wants and needs. Everyone is unique. Everyone should be treated with respect. We need to be adaptable and not let our opinions get in the way of the people we interact with. Just because we don't like something that doesn't mean that our clients should dislike it too. I see it all too often where somebody will insult another person unintentially by imposing their thoughts, opinions or beliefs on them. For example, a person whose favourite car is Ford might accidently insult a person whose favourite car might be a Mazda. I like to think that I keep these thoughts to myself because from the other person's point of view, my difference of opinion, belief or thought may turn them off. Politics are a prime example of our right to have our own view. I try to never talk politics with people unless it is a general conversation. Some people get paid to have an opnion. Talk radio hosts and televison personallities get paid to talk about this stuff. But as an indiviudal, I think we are just opening ourselves up to arguments and confrontation. I prefer to keep these views to myself. This is something I learmed from my dad. That's not to say that I have never given my opnion. I just hope I didn't insult anybody 
Here are a few examples of the kinds of differences people may have as they relate to real estate and houses
- Some people like carpet, where others would prefer hardwood. Likewise, some people like lamimate while others prefer hardwood.
- Some people like wallpaper while others only want paint
- Some people can see past clutter while others prefer neat and tidy
I think you get my point..The variety of differences people have are nested deeply within our personalities. We as realtors need to be aware of these differences when we work with our clients.This is something we learn when we deal with different people.
When clients ask questions, we have to make sure we answer them promptly and accurately. In this Internet age, people want information immediately. That's why they invented Google. I bet that I visit Google's website at least 10-20 times a day to look something up. We are information freaks.
Here is something I have learned about buyers: Buyers sometimes want to do their own research before looking at the house. As realtors it is our job to present our listings in the best possible light so the buyer has all of the information. If we don't do that then we risk losing a potential buyer. We need to provide lots of pictures, measurements, attractive brochures, easy access to details and lastly create an approachable presence so people feel comfortable when they make their first inquiry. Once we start dealing with the client, we need to provide them with all the information they request and answer questions promptly and accurately.
Thanks for reading!